How to replace the screen on a Garmin Nuvi 5000: The Garmin Nuvi 5000 features a large 5.2-inch screen, turn-by-turn, a photo viewer and a database of points of interest. The GPS is designed for use by truckers and camper owners, and comes with a composite video input to allow drivers to connect a rear-view camera assistance back-up. touchscreen The Nuvi 5000 is made to withstand years of use, even if it may not work properly or the need for repair due to physical damage. The screen can not be replaced without the use of professional equipment, so the Nuvi 5000 must be sent to Garmin for this service.
Instruction for resolving the screen issue of Garmin Nuvi 5000
1 Send an email to the Garmin technical support team explaining the exact problem with the Nuvi 5000 screen. You can also call the technical support department at
2 Give the technological coadjuvant of all the required information. You may be asked for a return address, the Nuvi 5000 serial number and a phone number where it can be reached.
3 Obtain a dock number and return material authorization (RMA) from the agent. Write these numbers down. This information is necessary when sending the Nuvi.
4 Provide payment for the screen replacement service if the Nuvi is not under the one year warranty coverage. If the Nuvi screen has been physically damaged, the warranty can not cover repair costs. Only malfunctions and manufacturing defects are covered.
5 Send the Nuvi 5000 of Garmin International, 1200 E. 151st Street. Include the RMA numbers and dock on the two lines below this. Under these numbers, write Olathe, KS 66062.